Support We Offer
Our top priority with all of our services is to help you save time and be more efficient. Our network monitoring services are no different, providing you various administration options that can be catered to your business needs. From phone and remote support to hardware repair, we have your administration IT needs covered, so you can worry about the day to day operations of your business. We offer the following network administration services:
Save time and money on using your phone carrier to support your Blackberry, iPhone, or Droid based smartphones. We will help you link your business phones to your business computer network, and troubleshoot any phone problems that occur.
Help Desk Services
We provide 24 hour help desk services. If your network has an issue, one of our techs will be notified and the issue will be resolved immediately. Even after business hours, one of our techs will remain on call to solve any problems that occur.
No longer will you have to wait for a tech to arrive at your business to troubleshoot your issues. With our remote access and monitoring software we can solve your problems over the phone directly from our office.
PC Hardware Repair
All of our techs are A+ certified in hardware repair, providing your business with the highest level of support. All hardware issues will be diagnosed and fixed or replaced within three business days. All server hardware issues will be resolved that day.
Total Technology Resources is your one stop, total care, turnkey IT service. You will no longer have to worry about any aspect of the IT portion of your business. From planning to configuration to maintenance to disaster recovery, every aspect of IT will be handled for you.